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How to automate personalised laser engraving orders from your shop

Most personalised orders go through the same five clicks: download the photo, open it, prepare it, export it, file it next to the order. Those clicks can run by themselves.

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01

The flow in four steps

1. Your shop fires a new-order event that includes the customer's photo. 2. An automation in Zapier, Make or n8n picks it up and sends the photo to POST /v1/prepare, with the material and width that belong to the product. 3. Vextrify returns the prepared PNG and the settings used; the automation saves it to the folder, drive or order note your workshop works from. 4. A registered webhook reports job.completed — or job.failed if the photo is unusable, so you can ask the customer for a better one before anything is engraved.

  • Map each product to a material and a width once
  • Save the file where production already looks
  • Flag failed photos before they reach the laser
02

What is automatic and what is not

Preparation is automatic; engraving is not. The machine still runs from your workshop, where somebody places the workpiece and starts the job — in Vextrify's desktop app with frame and dry run, or in the laser software you already use. That split is deliberate: a photo that looks fine on screen can still need a person's eye on the actual piece.

  • Automatic: receiving the photo, preparing it, filing the result
  • By hand: placing the piece and starting the laser
03

Zapier, Make or n8n?

All three work, because they all can send an HTTP request with a file and receive a webhook. Zapier is quickest to set up, Make gives more control over branching per product, and n8n can run on your own server. Vextrify is connected through those generic HTTP and webhook steps, not as a listed app, so any tool that can send a multipart request will do.

  • Zapier: fastest start
  • Make: branching per product
  • n8n: self-hosted option
04

Before you switch it on

Prepare a few real orders in the Photo Studio first and save the settings as a recipe per product. The API applies the same engine, so what you approved by eye is what the automation produces. Then run the automation on test orders and compare the files with your hand-made ones before letting it handle real customers.

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Common questions

Can Shopify or Etsy orders be prepared for laser engraving automatically?

Yes, through an automation tool: a new order triggers Zapier, Make or n8n, which sends the photo to Vextrify's POST /v1/prepare and stores the laser-ready file. Vextrify has no native Shopify or Etsy app; it connects through these tools.

Does the laser start by itself?

No. Preparation is automated; the job is started at the machine by a person, after placing the workpiece.

What happens with a bad customer photo?

The job reports job.failed with an error code, so the automation can flag the order and ask the customer for a better image before production.